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Pro Car Care of Garland
started like a lot of new enterprises - at the kitchen table.
After spending 27 years in the service station business, Joe
and Aldora Summers decided to venture out on their own and build
a new business from the ground up. While brainstorming with
their daughter, Gwen Thompson, the Summerses came up with Pro
Car Care of Garland, and Ms. Thompson designed
the logo.
Located at 5814 Broadway
Boulevard in Garland, Pro Car Care
opened on November 11, 1987, Mr. Summers' 60th birthday. Even
open-heart surgery and a near death experience couldn't keep
him away from the shop and his customers, says Ms. Thompson,
who serves as marketing director for the family owned and operated
business.
After Mr. Summers
sudden and unexpected passing in April, Ms. Summers, Ms. Thompson
and Ms. Thompson's husband Joe Thompson Sr., continue the successful
legacy he left behind. "He laid a firm foundation for us
to build on. We plan to carry on what he started," Ms.
Thompson says.
Now, a third generation
of service has stepped into the Pro Car Care family business,
Ms. Thompson's 22-year old son Joe Thompson Jr., known as "JET",
provides quality service to Pro
Car Care's
neighborhood customers. The Pro
Car Care staff is proud of the fact that three
generations of their family are caring for, in some instances,
three generations of car customers - older parents, their children
and their children's children.
The Pro
Car Care team takes the full-service concept
of the old fashioned service station and brings it to the "quick-lube"
industry. But they don't stop there. They also offer full-service
automotive repairs in a friendly, hometown atmosphere.
Among the services
available are 10-minute oil changes with quality Valvoline products
and most major brands and weights of oil., transmission and
differential service and state inspections. They also provide
a full range of vehicle maintenance and repairs, such as computerized
diagnostics and tune-ups, brake repairs, complete heating and
air conditioning service and repair, carburetor service and
overhauls, as well as radiator service and repair.
The shop recently
became a Valvoline Express Care facility and has changed up
the design of the store by adding new signs, new paint and other
various details. "We may look on the outside but we're
still the same people on the inside," says Ms. Thompson.
The Valvoline Express Care image also allows the staff to provide
more quality Valvoline products and product-training for employees.
"The training taught us which products were best for different
kinds of customers' vehicles.," Ms. Thompson says.
Pro
Car Care is also a designated emissions repair
facility for repairs needed to pass a state inspection. The
pros at Pro Car Care
will even fix flats and change batteries. It's like a service
station without the pumps! With more than 23,000 customers and
over 152,000 vehicles having been serviced or replaced since
the doors opened, the business outgrew it's oil change facility.
In February 1996, the Lakeview Lawnmower shop, located directly
behind Pro Car Care.
The full service mechanical area, along with state-of-the-art
diagnostic equipment, was moved to that facility.
At Pro
Car Care, each customer receives personal attention.
Your vehicle's maintenance records are recorded in the company's
computer system, and all problems are diagnosed using the latest
equipment by an Automotive Service Excellence (ASE) certified
technician. Vehicle manufacturer recalls and service bulletins
are tracked through the Mitchell On-Demand Vehicle Repair Information
System.
Backed by highly
trained, exceptional staff members and service technicians,
Pro Car Care offers
quality customer service to the Garland community. Jim Russell,
who has worked for the Summers family for more than 36 years,
before they started Pro Car Care.
Mr. Russell also earned a bachelor's of electrical engineering
degree from the University of Texas at Arlington.
Locally owned and
operated, Pro Car Care
gives back to the community through support of local PTAs, civic
groups, and The Garland Symphony. The business serves as an
official drop off site for holiday toy drives and donates gift
certificates to various school and church programs.
Pro
Car Care is open from 8 a.m. to 6 p.m. Monday
through Saturday.
For more information
about Pro Car Care,
call 972.240.8088.
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