Pro Car Care




		GWEN THOMPSON is now carrying on the family tradition, She handles all the marketing, advertising, monthly reminder letters, quarterly newsletters along with all the other behind the scene duties of accounting, payroll and inventory. Gwen recently received her certifications in Principles of Shop Management and Service Writers School and graduated with honors.


	JOE THOMPSON - Gwen's husband and "Rock of Gibraltar". Has worked for the LUV airlines as a maintenance professional for 15 years and helps keep them babies flying'! On his days off can be found here at Pro Car Care helping to keep your vehicles purring! He wears several hats around here including State Inspector, Certified A/C tech, Computer operator, plumber, electrician, network installer......whatever the job may be.....he tackles it and gets the job done. He keeps us up and running and keeps us flying' too!! Joe's certifications include: Principles of Shop Management ASE Refrigerant Recovery & Recycling

JIM RUSSELL - Jim started work for Joe and Aldora at their first Exxon station out in Oak Cliff on Camp Wisdom and Interstate 35. He was 16 then. He finished high school, worked his way through college, married and raised his family with us. His son, Scott, even worked a couple of summers for us. Jim's wife, Patty, worked with us for a few years as well, working the computer and cash register. We are proud to say, our ASE Master Technician has been with us for 37 years now. He received his bachelors in Electrical Engineering from the University of Texas at Arlington and uses that vast knowledge as our expert in electrical troubleshooting. His certifications include:

AC Performance
ASE Advanced Engine Performance
ASE Master Automobile Technician
Interstate Batteries Electrical Clinic
ASE Refrigerant Recovery & Recycling
Standard Air Parts Heavy Duty A/C Service

BUDDY WILSON - Buddy came to the PRO CAR CARE team when Grampa Joe was recovering from his open heart surgery. He has been an integral part of our repair shop since. He attempted to retire the summer of 2000 but that only lasted about 5 to 6 months. He came back to us as the repair shop Service Writer and oversees the repairs. His duties include preliminary troubleshooting, consultation with customers, scheduling repairs, and ordering parts and helping out Jim and Robert wherever needed.

Buddy Wilson's certifications include:

AC Performance
ASE Refrigerant Recovery & Recycling


			PHIL STEVENS - Phil worked with Jim at the Summers Exxon station when he too was in high school. When he graduated, Phil went into the service. Upon returning from duty, he worked at Standard Office Supply in downtown Dallas until they closed the doors. He then came back to work for us and is our Senior Service Tech. He sees to it that you are met and greeted promptly and that your service is performed to your specifications. He mans the computer and cash drawer as well. His coworkers are lost when he is not here because of Phil's invaluable knowledge of the workings of our software.


"JR" GUZMAN - Ismael (JR) Guzman is a junior. That is why we call him "JR". He came to us in October, 2001 from D & J Tires, which was down the street from us where the Goodyear used to be. He is our State Inspector and troubleshooter. His eagle eyes can spot impending problems and his expertise in auto repairs provides our customers with another outstanding all around mechanic to handle those repairs. He also takes on the overflow repairs when the repair shop is backlogged. He is positive and upbeat and gives our customers the no nonsense facts about their vehicles.


			JOSH KIRKLAND - Josh is a 3rd generation dirt car driver. He learned his mechanical skills from the school of hard knocks. His father, who is a diesel mechanic, taught Josh almost everything he knows about working on cars. He loves building race cars and working on anything with an engine in it!! You will find Josh working in several areas of Pro Car Care and Valvoline Express Care, from meeting and greeting customers, servicing your vehicle and cashing you out at the register, to assisting the mechanics in the repair shop.


LARRY ROBERTS - He started work here in July 2002 as our new pit tech. He came to us with over 30 years in the automotive service industry and the majority of that was in the service station business. (He and Grampa Joe would have hit it off great with all the stories they could have shared!) The six years prior to joining our team, he worked at the Casa Linda Mobil as a State Inspector, lube tech and customer service and sales. His attention to detail to the underside of your vehicle is second to none!!


			BOBBY RAGON - Our other Bobby came to us in February 1998 and is our "Main Man" that keeps us looking good! He is our resident grounds keeper, custodian and all around happy guy. Bobby works part-time after being severely injured in a robbery attempt 20 years ago when he was working night duty at a gas station. He was shot in the head but survived this traumatic ordeal and lives each day to it's fullest. We have to fuss over him sometimes to make sure he has eaten and taken his medicine. We want to make sure he knows how much we care about him and what an important job he does around here for us.